Privacy Policy

ftswiftflow.com · PE · EDRPOU 56625404 · Updated 1 January 2025

This Policy explains how ftswiftflow.com processes personal data collected through this website, consultation requests and bookings, under Law of Ukraine No. 3724-IX "On Personal Data Protection" of 25.04.2024 and Article 7 of Law of Ukraine No. 675-VIII "On Electronic Commerce" of 03.09.2015.

1. Data controller

PE ftswiftflow.com, 18 Bohdana Khmelnytskoho St, Kyiv, 01030, Ukraine, EDRPOU 56625404. Email: contact@ftswiftflow.com. Phone: +380 664 724 2952.

2. Data we collect

Name and contact details (phone, email) sent via forms;
Request details, chosen service and preferred appointment time;
Technical data: IP address, device and browser type, cookies, pages viewed;
Records of communications and complaints.

3. Purposes and lawful basis

We process data to answer enquiries, arrange appointments, deliver permanent-makeup services, meet legal duties and improve the site. Basis: your consent, performance of a contract, and our legitimate interest in running the site. Consent is given via the form checkbox and may be withdrawn at any time.

4. Cookies

Non-essential cookies (analytics, marketing) are set only after you opt in. You may reject them at any time in the cookie notice without losing access to the site.

5. Sharing and retention

Data is shared only with processors (hosting, booking, email) under contract, or with authorities where the law requires it. We keep data no longer than needed for the purpose or for statutory retention periods.

6. Your rights

You may request access, rectification, erasure, restriction or portability, object to processing, or withdraw consent by writing to contact@ftswiftflow.com. We reply within the period set by law.

7. Complaints

You may complain to the Ukrainian Parliament Commissioner for Human Rights. Consumer rights cannot be waived by website terms under Law of Ukraine No. 1023-XII "On Protection of Consumer Rights" of 12.05.1991, and you may seek court protection.

8. Consultation form

The form sends your enquiry and then redirects you to a thank-you page; no account is created and no marketing messages are sent without separate consent.